For MSPs replacing Autotask, Halo or ConnectWise. Tickets, time, contracts and billing live on one customer record, so the hours your engineers log are the hours you bill — no exports, no spreadsheets, no month-end reconciliation across three systems.
You don't rip and replace in a weekend. concorbit two-way syncs with Autotask and talks to Datto and N-able, so you run side by side: pull your companies, contacts, tickets and contracts across, work in concorbit, and keep the numbers in step until you're ready to switch the old system off.
Map your Autotask ticket statuses straight across and set how each behaves, define your own work types and labour rates, and write rules for the repetitive moves. The platform bends to how you already work, rather than making you relearn it.