for msps replacing autotask, halo or connectwise. tickets, time, contracts and billing live on one customer record, so the hours your engineers log are the hours that get billed — no export, no spreadsheet, no month-end reconciliation between three systems.
you don't rip and replace in a weekend. concorbit does two-way sync with autotask, and talks to datto and n-able, so you can run side by side — pull your companies, contacts, tickets and contracts across, work in concorbit, and let the numbers stay in step until you're ready to turn the old system off.
map your autotask ticket statuses straight across and set how each one behaves. define your own work types and labour rates. write rules that handle the repetitive moves. the platform bends to how you already work instead of making you relearn it.