An operating system for working businesses
concorbit.
one system
·
not a stack of tools
last shipped Sun 24 May

Everything your business runs on,
in one place.

crm, helpdesk, jobs, proposals, invoices, customer portal, password vault. the customer you add once is the same customer everywhere — in the ticket, on the proposal, on the invoice. no copying. no syncing. no glue between tools.

£39 per user, per month. that's what most teams pay.
smaller tier £19 · agency £49 · mobile seat £12 · annual saves two months
no contract
cancel any time
made in the UK

Type a customer in once.

that's it. open the helpdesk, they're there. open billing, they're there. open the vault, they're there. when you change their phone number anywhere, it changes everywhere. you never have to keep two tools in sync.

→ one customer, one record, every module looks at the same thing.

CUSTOMER RECORD cust_id 00184 CRM Helpdesk Jobs Proposals Billing Portal Vault Audit
fig. 1 — eight bits of software, one customer at the centre. they all read from the same place.

Built for the work that pays you.

three kinds of business use it. same platform, same database. the words we use are different in each because the work is different in each.

Trades on site MSPs tickets, time Services quote, sign, bill
fig. 2
Trade businesses
electricians, plumbers, hvac, fire & security, gas

plan the round in the morning. send the engineer to the job with the customer's address, the right form, and any history. they sign it off on their phone. it comes back ready to invoice. mobile-only seats for the people who never open a laptop.

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MSPs and IT services
replacing autotask, halo, connectwise

tickets, time, contracts and billing on one customer record. talks to autotask, datto and n-able while you move across. tells you when a contract's hours are about to run out before the customer does.

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Anyone who quotes and invoices
consultancies, agencies, professional services

quote, get it signed, do the work, send the invoice, get paid. a crm with deals, proposals with e-signature, stripe-powered billing, and a customer portal on your own web address.

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From the first quote to the last invoice.

each step hands the next one its work. so when you invoice at the end, the cost data's already there. when you run a report, every number comes from the same source.

Quote Dispatch Resolve Invoice cycle
fig. 3 — the loop
01
Quote and propose
write proposals, send them off, get them signed. the signed copy lands back on the customer's record automatically.
02
Schedule and dispatch
plan the round on a drag-and-drop board. the engineer gets the job, the address, and the form they need to fill in.
03
Support and resolve
tickets, queues, the lot. the clock pauses when you're waiting on the customer. saved replies for the things you type every week.
04
Invoice and get paid
send invoices that get paid. one-off, monthly, whatever. the costs are already there from the jobs and time you've logged, so margin reporting just falls out.
05
See how it's all going
crm, helpdesk, billing, sla, csat — all in one place, one date range across the lot. click any chart to see the records behind it.

£39 per user, per month. £12 for the engineer in the van.

that's where most teams land. no setup fee. no charge for single sign-on. no charge to get your data out. cancel from settings any time and take everything with you.

→ pay annually and get two months free. three-user minimum on every tier.

£39
per user / month
Pro
— most teams
For trades and MSPs running real operations.
helpdesk, jobs and dispatch, full billing with contracts and stripe, autotask and datto integrations, claims, hr, procurement, and rules that automate the boring stuff. everything in the base tier comes with it.
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£19
per user / month
Concorbit
For small businesses managing customers.
the crm-first foundation. look after customers, send proposals, take payments, run a public-facing website. good for consultancies and anyone who quotes and invoices but doesn't need a helpdesk or field jobs.
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£49
per user / month
+£29 per client account
Agency
For agencies running customers on the platform.
everything in pro, plus sub-tenants. each of your customers gets their own walled-off workspace with your branding on it. one bill comes to you, you bill them how you want.
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£12
per seat / month
Mobile seat
For the engineers in the van.
the job list, the on-site form, sign-off, time entry. phone only. add as many as you need on any tier.
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We're working with a small group first.

early access is invite-only. drop your email and we'll be in touch when the next intake opens.

one email when we're ready for you, then quiet.